Saturday, October 1, 2011

Ask Matty!
October 1st 2011

Hey all! Here's the October 1st Q & A!


1.) How are the mini-comics going to be packed: inside the mailer or inside the bubble? Many hope it will be packed separately like the maps, as packing it inside the bubble might be frustrating to MOC collectors.

It will be packed behind the figure in the blister just like the vintage figures.

2.) As a bonus to subscribers, is it possible for figures bought outside the sub continue to be priced at the 2008 pricing AND combine shipping with the sub figures? This would be a great bonus to subscribing!!!

We won't be offering quite this, but we are working on doing everything we can to find a way for sub holders to at least combine shipping on any day of purchases. This is still being worked on and we hope to have details to announce soon.

3.) If Draego-Man's high cost of production results in some of his accessories being dropped, would you consider making these items a perk for the 30th anniversary subscribers? Or perhaps making them an exclusive item available to purchase for subscribers only?

Actually yes. While we are not going to pack any "cut" accessory with other 30th figures, we are looking for a relevent/related figure down the line that we could pack them with in the future. So although we may have to cut his shield and whip (due to the high cost of plastic and deco with the wings and tail), we are looking for other ways to tool these and get them out one day.

4.) We know you guys are trying to figure out a way for subscribers to combine day-of-sale items in with their subscription items to save on shipping… but since subscription items are supposed to ship BEFORE day-of-sale items, would this mean that subscription items would have to be delayed in shipping until after the day-of-sale items go up for sale?

Honestly we are not sure yet. We are trying as lot of different scenarios for how we can make this work and hope to have more details soon. Please bare with us as we get our ducks in a row.

5.) Now that you guys have devised a way of doing add-on subs (like the 30th Anniversary subset), do you think it is possible that you might be able to do this for the few remaining non-sub items this year, like Granamyr and the vehicle? It would be great if we would be able to actually have a true "all-in" sub through the creation of such an add-on.

Actually, we specifically don't want to do this. We need to keep some items out of the sub so that we don't have to lock in a price or avail date. For example, the Windraider wound up being more expensive then we expected and slipped schedule, it is now coming out in Dec at $45.00. Anything pre sold as a sub needs to hold to a promoted price and for new items used to grow the line we need the flexibilty of keeping them out of the sub to allow us to make them the best they can be.

Thanks again to Mattel for taking the time to do this!

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